The official WhatsApp Business API built for Brazilian businesses — Portuguese-native AI on the world's largest WhatsApp market.
Meta Business Partner serving e-commerce sellers in São Paulo, real-estate brokerages in Rio, restaurants on iFood, and fintechs scaling across the country. Portuguese auto-translation, LGPD-ready, integrations with Pix, MercadoPago, Shopify and Odoo.
Why Brazilian businesses are switching to Go4whatsup.
Brazil has the largest WhatsApp population in the world — 169 million users, more than 99% of internet users. WhatsApp is where commerce, support, and lead-gen actually happen. Here's what changes when you move to the official API on a platform built for Portuguese-language operations.
Portuguese-native, AI on top.
Customer types in Portuguese — your agent reads in English (or any other language), replies in English, customer sees Portuguese back. 180-language auto-translation built in. Works for international teams supporting Brazilian customers and Brazilian teams supporting international buyers.
Transparent pricing, USD billing.
Three published tiers, flat per-month — no "talk to sales", no per-agent seat tax. Pay in USD via international card or annual prepay with discount. Meta's per-conversation charges pass through at-cost, shown as a separate line on every invoice.
LGPD-ready, audit-ready.
Built for Brazil's Lei Geral de Proteção de Dados. Explicit opt-in flows, opt-out logging, audit trail of every message, sub-processor list, and a Data Protection Agreement available on request — what your DPO actually needs to greenlight WhatsApp marketing.
Same-day onboarding.
Bring your business documents (CNPJ, business domain, dedicated phone number not on consumer WhatsApp) and we'll set up Cloud API the same day. First Portuguese templates approved in 24-48 hours. Most Brazilian customers send their first broadcast inside a week.
AI on every paid plan.
Auto-reply for FAQs in Portuguese, drafted replies for agents to confirm with one tap, AI-generated campaign copy from a brief. Not a separate add-on — included in your platform fee. Particularly useful for handling Brazil's high-volume inbound WhatsApp traffic.
Built for Brazil's commerce stack.
Native integrations with Shopify, Odoo, Zoho CRM, Google Sheets, HubSpot. Plus webhook-based wiring for Pix, MercadoPago, EBANX, PagSeguro — order updates, payment confirmations, and abandoned-cart recovery flow into WhatsApp automatically. No Zapier middleware.
Built for the way Brazilian customers actually buy.
Brazil was the first market in the world to launch WhatsApp Pay. Click-to-WhatsApp ads convert at 2-3x the rate of generic landing pages. Mobile-first is not a strategy here — it's the default. Here's what we ship for that reality.
🛍️ E-commerce — from Shopify stores to Mercado Livre sellers
Catalog inside WhatsApp, checkout link to Pix or card, abandoned-cart recovery in 2 messages, order updates as Utility templates (cheaper than Marketing). Used by direct-to-consumer brands and marketplace sellers on Mercado Livre, Magalu, and Amazon BR.
🏠 Real estate & brokerages — São Paulo to Brasília
Lead from Click-to-WhatsApp ad, qualifying questions answered by AI, hot lead routed to broker, site-visit scheduled — all in one WhatsApp thread. Round-robin assignment across teams in São Paulo, Rio, Belo Horizonte, and Brasília. Audit trail for CRECI compliance.
🍔 Restaurants & food delivery — beyond iFood
Direct WhatsApp orders without iFood's commission. Menu in catalog, cart in conversation, payment via Pix link, delivery status as Utility broadcast. Especially good for brands trying to migrate repeat customers off marketplace dependency.
🏦 Fintech & banking — neo-bank operations
Account opening flows, KYC document collection, transaction alerts, support escalations — all in one secure inbox. LGPD-compliant data handling, ISO-aligned audit logs, sub-processor transparency. Used by digital-first banks and fintechs scaling across LATAM.
🎓 Education & EdTech — from cursos livres to colégios
Admission inquiry to enrolment in WhatsApp. Portuguese FAQ chatbot for parents, fee reminders as Utility templates, batch-wise broadcasts segmented by série/ano. Tutoring brands and language schools across São Paulo, Rio and online-first EdTech use this flow.
🏥 Healthcare — clínicas, planos de saúde, telemedicine
Portuguese appointment confirmations, day-before reminders (cuts no-shows ~30%), prescription pickup alerts, post-consultation feedback. LGPD-compliant patient consent flows. Works for solo clinicas and multi-location healthcare networks.
One platform, three published tiers.
Starting from a free tier for low-volume teams. Growth and Pro tiers are flat per-month, not per-agent — you can add teammates without a seat tax. Meta charges pass through at-cost. See the live tier breakdown:
View Pricing Try the Cost CalculatorFrequently asked by Brazilian buyers.
Do I need a CNPJ and registered Brazilian company to use Go4whatsup?
You need a legally registered business with a verifiable name and domain — that's a Meta requirement for WhatsApp Business API access globally, not a Go4whatsup one. Brazilian Ltda, S/A, MEI with CNPJ, and most other legal entities qualify. We'll guide you through the Meta Business Verification step including OAB/legal documentation if your industry requires it.
Can my team reply in Portuguese? Does the chatbot work in Portuguese?
Yes, natively. The WhatsApp Business API supports Unicode, so Portuguese (with ã, ç, õ, etc.) works perfectly in templates, agent replies, and chatbot flows. Our auto-translation also lets English-speaking teams support Brazilian customers — they read Portuguese in English and reply in English while the customer sees Portuguese back.
How does billing work for Brazilian companies?
Pay in USD via international credit card or wire transfer. Annual prepay option available with a discount. Invoices include applicable tax lines for Brazil-routed services. Meta's per-conversation charges pass through at-cost as a separate line — no markup. Speak to our team if you need a Brazilian fiscal note (NF-e) — we'll route via our local partner where required.
Is Go4whatsup compliant with Brazil's LGPD?
Yes. We support LGPD requirements — explicit opt-in for marketing messages, easy opt-out via WhatsApp's stop keyword, audit trail of every message, sub-processor list, and a Data Protection Agreement available on request. Our Trust Center has the full compliance pack including ISO 27001 alignment.
Does Go4whatsup integrate with Pix and Brazilian payment gateways?
Yes — via webhooks. Pix, MercadoPago, EBANX, PagSeguro, and Stripe Brazil can all send payment confirmations into WhatsApp threads. Common patterns: payment-link in a Utility template after cart, "your Pix is confirmed" auto-reply on receipt, or abandoned-cart recovery if Pix QR isn't paid in 30 minutes.
What's the typical timeline to go live?
Same-day for Cloud API setup if you have CNPJ, business domain, and a dedicated phone number not active on consumer WhatsApp. 24-48 hours for first Portuguese templates to be approved by Meta. Most Brazilian customers are sending their first broadcast inside 3-5 working days.
How does this compare to WATI, Interakt, or AiSensy for Brazil?
Three things differ for Brazilian operators specifically: (1) Portuguese auto-translation built in (most India-first competitors don't optimize for Portuguese), (2) flat per-tier pricing — no MAC-based "you grew, here's a bigger bill" surprise, (3) full integration recipes for Pix and Mercado-stack tools, not just the Indian/GCC stack. See our WATI, Interakt, and AiSensy compare pages for the full side-by-side.
Do you offer Brazilian-hours support?
Our team operates from India and UAE offices, so live agent support runs primarily during your morning hours (we cover roughly 22:00 BRT to 09:00 BRT live, with email support Brazilian-hours). For 24/7 coverage, every paid plan includes the AI agent which handles common questions in Portuguese around the clock — escalating to a human only when needed.
Want to see Go4whatsup running on your Brazilian use case?
Book a 20-minute demo. Bring one metric you're trying to move — Click-to-WhatsApp conversion, no-show rate, repeat-order rate, abandoned-cart recovery. We'll show you the exact flow.
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