WhatsApp Business API for UAE restaurants, cafés, and cloud kitchens. Direct WhatsApp orders without Talabat/Deliveroo commission, AED checkout via Tabby + Mashreq, Arabic-native menus, UAE PDPL + ADAFSA + Dubai Municipality compliance.
PayTabs / Telr card payment links · Tabby & Tamara BNPL (popular for retail) · native WhatsApp Payments roadmap — and Aramex / Naqel Express / Emirates Post / Fetchr tracking pushed live to WhatsApp. Every integration is a real connector, not a Zapier bridge with per-task fees.
Arabic ↔ English auto-translate handles 98% of UAE customer base. Urdu, Hindi, Filipino, Russian cover the rest. Customer writes in Arabic, your agent sees English. Agent replies in English, customer gets their language — both sides see their own.
Coverage cities: Dubai · Abu Dhabi · Sharjah · Ajman · Ras Al Khaimah · Fujairah · Umm Al Quwain.
VAT-compliant invoicing (UAE 5% VAT), AED-denominated, TDRA opt-in rules respected, data-residency options available.
Pricing: AED-denominated billing — no FX conversion, no hidden spread. PRO plan flat at AED 499/mo. Meta conversation fees are passed through at Meta's public rate card — we do not mark them up.
BSP onboarding: Registered in Dubai (Jebel Ali Industrial Area). Direct Meta Business Partner — BSP transfer in 24–48h with zero number downtime.
WhatsApp is not a replacement for your POS or your delivery-partner integration — orders still flow through the POS and delivery happens via Zomato/Swiggy or your in-house rider. WhatsApp sits on top as the customer-conversation layer. Meta does rate-limit high-frequency marketing broadcasts to the same customer (once per day, typically), so don't stack birthday + anniversary + weekend-special on the same day. Catalog + in-thread payments work best for menus under ~40 items — larger menus belong on a proper ordering site.
We are a Meta Business Partner, not a law firm — our platform supports your compliance posture but cannot substitute for local data-protection counsel on contract language, retention policies, or specific regulator filings.
Yes — both have native connectors. Bill-closed event triggers the feedback flow, order-ready event triggers pickup alerts, and menu changes sync to the WhatsApp Catalog automatically.
Each booking source gets a different consent flow but lands in the same WhatsApp inbox. Walk-ins get an optional "Save for future bookings?" offer at the bill closing; OpenTable bookings arrive pre-consented.
Meta-priced utility conversations (reservation reminder, order confirmation, feedback) are ~₹0.11–0.80 in India, AED 0.021–0.040 in UAE — Go4whatsup passes through without markup. Cheaper than SMS and dramatically more effective.
Partially. Direct WhatsApp orders (via Catalog or menu PDF) for existing regulars work well and save the 20–30% aggregator cut. For net-new customers, aggregators still bring discovery — use WhatsApp to retain, not acquire.
Route to the on-duty manager with full order context (tables, orders, time, any staff assignments). Manager outreach within 2 hours of the meal catches ~80% of situations before a bad review gets posted.
Yes — with consent. Once-a-week weekend-special or new-menu broadcast works well. Daily promotional broadcasts hurt conversation quality and Meta will rate-limit. Birthday / anniversary triggers are the highest-engagement message we see.
Very well. Order confirmation, delivery partner ETA, re-order prompt, and feedback loop all fit cloud-kitchen operations. Cloud kitchens typically see 30–50% direct-order growth in the first quarter on WhatsApp.
Yes. PRO is AED 499/mo flat — no USD-to-AED spread. We issue UAE VAT-compliant invoices (5% VAT, TRN on request).
Native RTL rendering in the shared inbox and full Arabic auto-translate. Customers writing in Arabic see your English reply translated back to Arabic automatically — no agent translation cycle.
Our platform supports the key PDPL requirements: documented consent, purpose-bound processing, Data Subject access / erasure / correction flows, and contractual safeguards for data transfers. Formal PDPL audit documentation is available on request under NDA for enterprise procurement.
7 business days from first call to live WhatsApp number. AED 499/mo. AED invoicing. UAE-aware.