WhatsApp Business API for Saudi restaurants, cafés, and cloud kitchens. Direct WhatsApp orders without HungerStation/Jahez commission, Mada + STC Pay checkout in conversation, Arabic-first menus, PDPL-compliant consent.
HyperPay / Moyasar / Tap Payments payment links · mada + cards · STC Pay for popular retail · Tabby / Tamara BNPL — and SMSA Express / Aramex KSA / Naqel tracking pushed live to WhatsApp. Every integration is a real connector, not a Zapier bridge with per-task fees.
Arabic-first customer base (~85%). Our Arabic ↔ English auto-translate and native Arabic RTL inbox are the core offer. Customer writes in English, your agent sees Arabic. Agent replies in Arabic, customer gets their language — both sides see their own.
Coverage cities: Riyadh · Jeddah · Dammam · Khobar · Mecca · Medina · Taif · Tabuk.
SDAIA-aware data handling, SAR-denominated billing available, Arabic-first onboarding, Vision 2030-aligned digital commerce.
Pricing: SAR billing available (≈ AED 499 equivalent) — SDAIA-aware data handling at PRO and Enterprise tiers. Meta conversation fees are passed through at Meta's public rate card — we do not mark them up.
BSP onboarding: Serving KSA from our Dubai office. Direct Meta Business Partner — BSP transfer coordinated with your Saudi BSP if needed.
WhatsApp is not a replacement for your POS or your delivery-partner integration — orders still flow through the POS and delivery happens via Zomato/Swiggy or your in-house rider. WhatsApp sits on top as the customer-conversation layer. Meta does rate-limit high-frequency marketing broadcasts to the same customer (once per day, typically), so don't stack birthday + anniversary + weekend-special on the same day. Catalog + in-thread payments work best for menus under ~40 items — larger menus belong on a proper ordering site.
We are a Meta Business Partner, not a law firm — our platform supports your compliance posture but cannot substitute for local data-protection counsel on contract language, retention policies, or specific regulator filings.
Yes — both have native connectors. Bill-closed event triggers the feedback flow, order-ready event triggers pickup alerts, and menu changes sync to the WhatsApp Catalog automatically.
Each booking source gets a different consent flow but lands in the same WhatsApp inbox. Walk-ins get an optional "Save for future bookings?" offer at the bill closing; OpenTable bookings arrive pre-consented.
Meta-priced utility conversations (reservation reminder, order confirmation, feedback) are ~₹0.11–0.80 in India, AED 0.021–0.040 in UAE — Go4whatsup passes through without markup. Cheaper than SMS and dramatically more effective.
Partially. Direct WhatsApp orders (via Catalog or menu PDF) for existing regulars work well and save the 20–30% aggregator cut. For net-new customers, aggregators still bring discovery — use WhatsApp to retain, not acquire.
Route to the on-duty manager with full order context (tables, orders, time, any staff assignments). Manager outreach within 2 hours of the meal catches ~80% of situations before a bad review gets posted.
Yes — with consent. Once-a-week weekend-special or new-menu broadcast works well. Daily promotional broadcasts hurt conversation quality and Meta will rate-limit. Birthday / anniversary triggers are the highest-engagement message we see.
Very well. Order confirmation, delivery partner ETA, re-order prompt, and feedback loop all fit cloud-kitchen operations. Cloud kitchens typically see 30–50% direct-order growth in the first quarter on WhatsApp.
We follow SDAIA guidance on consent, purpose limitation, and data minimisation. We operate data-residency options and help you meet cross-border transfer requirements. Formal SDAIA audit documentation is available to enterprise customers under NDA.
Yes — native Arabic RTL inbox, Arabic UI, Arabic auto-translate in both directions across 100+ languages. Our team includes Arabic speakers for onboarding and enterprise support.
Yes, SAR-denominated invoicing is available at PRO and Enterprise. Default invoice currency is AED (via our Dubai entity), with SAR on request.
7 business days from first call to live WhatsApp number. SAR 499/mo. SAR invoicing. KSA-aware.