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WhatsApp Business API Cost: Detailed Breakdown & Pricing Guide

How Much Does WhatsApp Business API Cost

Businesses in the present digital age seek new ways to enhance customer communication and make it more engaging, while also increasing operational efficiency. WhatsApp offers an enormous pool of more than 2 billion active users worldwide, helping to facilitate this mission. WhatsApp Business API is a product developed for medium and large enterprises that will […]

WhatsApp Business Will Soon Allow Users To Add Contact Notes: What Is It, How It Works

WhatsApp Business Contact Notes

WhatsApp Business has become an indispensable tool for businesses of all sizes, offering a direct line of communication with customers. But could it soon become even more powerful? Rumour has it that WhatsApp is on the verge of introducing a groundbreaking feature: contact notes. WhatsApp Business Contact Notes could be a game-changer for how businesses […]

WhatsApp Slashes Business Messaging Prices to Compete with SMS, RCS

WhatsApp Slashes Business Messaging Prices to Compete with SMS, RCS

In a strategic move to retain its dominance in mobile communication, WhatsApp Cuts Business Messaging Prices in several countries, including India. This comes as SMS and Google’s Rich Communication Services (RCS) messaging platform continue to pose a challenge in the business communication landscape. Why the WhatsApp Business Message Price Cut? WhatsApp’s decision to reduce business […]

What are the Best Practices for Using the WhatsApp Business API for Customer Engagement?

Best Practices for Using the WhatsApp Business API for Customer Engagement

Businesses are continuously looking for fresh and creative methods to engage with their clientele in the digital age. As per messaging apps stats by explodingtopics, With over 2 billion active users, WhatsApp is the most popular messaging app in the world and has become an effective tool for building stronger relationships with customers. It’s not […]

Chatbots on WhatsApp: Boost Customer Service & Efficiency

Can I Integrate a Chatbot to WhatsApp

In the modern, fast-paced world, customer support must be accessible around-the-clock. This is where the intelligent AI-powered conversational assistants known as chatbots have become extremely useful. However, what if you could combine WhatsApp’s extensive user base—more than 2 billion monthly according to statista—with the effectiveness of a chatbot? You can do just that, so fasten […]

Sending 1000s of Personalized WhatsApp Messages Made Easy: A Guide to WhatsApp Marketing Software

Sending 1000s of Personalized WhatsApp Messages

In today’s digital age, it is critical to connect with customers through their preferred channels. Which platform reigns supreme? WhatsApp. With over two billion monthly active users, it’s no surprise that companies are flocking to this messaging behemoth for marketing.  However, while WhatsApp is an excellent way to directly reach your target audience, sending personalized […]

10 Reasons Why Your US Business Needs the WhatsApp API Today

10 Reasons Why Your US Business Needs the WhatsApp API Today

Reaching your customers on their preferred platforms is becoming a need rather than a luxury in today’s hyperconnected world. WhatsApp is the undisputed leader among mobile messaging apps in the US. With more than more than 2 billion users, According to the latest Facebook figures, it has an amazing open rate that is far higher than […]

How Can We Leverage WhatsApp Chatbots to Provide Basic Customer Support?

How Can We Leverage WhatsApp Chatbots to Provide Basic Customer Support

In this fast-paced world customers expect for quick communication from the brands they are interacting with. This is the reason why the messaging service for phones called WhatsApp, which has over two billion users globally, is a perfect fit for the scenario. As businesses begin to unlock the potential it presents in terms of providing […]

Can We Use the WhatsApp Business API to Collect Customer Feedback or Conduct Surveys?

Can We Use the WhatsApp Business API to Collect Customer Feedback or Conduct Surveys

More than ever, understanding the customer is crucial on today’s competitive business landscape because their feedback is the gold mine that fuels product development, refines marketing strategies and ultimately drives customer satisfaction and loyalty. Still, traditional methods used to get feedback from them such as sending long emails or having impersonal polls have failed capturing […]