WhatsApp Business Will Soon Allow Users To Add Contact Notes: What Is It, How It Works
WhatsApp Business has become an indispensable tool for businesses of all sizes, offering a direct line of communication with customers. But could it soon become even more powerful? Rumour has it that WhatsApp is on the verge of introducing a groundbreaking feature: contact notes. WhatsApp Business Contact Notes could be a game-changer for how businesses […]
WhatsApp Slashes Business Messaging Prices to Compete with SMS, RCS
In a strategic move to retain its dominance in mobile communication, WhatsApp Cuts Business Messaging Prices in several countries, including India. This comes as SMS and Google’s Rich Communication Services (RCS) messaging platform continue to pose a challenge in the business communication landscape. Why the WhatsApp Business Message Price Cut? WhatsApp’s decision to reduce business […]
Should You Use WhatsApp API Integration? Here’s What You Need to Know
In today’s digital age, connecting with customers on their preferred platforms is crucial. With over 2 billion monthly active users, WhatsApp has become the go-to messaging app for people worldwide. This immense popularity presents a golden opportunity for businesses to reach their target audience directly and build stronger relationships. That’s where WhatsApp API Integration comes […]
WhatsApp Rate Revamp: How Businesses Can Win with Marketing & Utility Messaging
WhatsApp Business Platform has become an essential tool for businesses of all sizes. Its reach, user engagement, and ability to facilitate direct communication offer incredible opportunities to connect with customers, build brand loyalty, and drive sales. Recently, WhatsApp introduced updates to its pricing structure for marketing and utility messages ( Bulk Messages ). While this […]
What are the Best Practices for Using the WhatsApp Business API for Customer Engagement?
Businesses are continuously looking for fresh and creative methods to engage with their clientele in the digital age. As per messaging apps stats by explodingtopics, With over 2 billion active users, WhatsApp is the most popular messaging app in the world and has become an effective tool for building stronger relationships with customers. It’s not […]
Chatbots on WhatsApp: Boost Customer Service & Efficiency
In the modern, fast-paced world, customer support must be accessible around-the-clock. This is where the intelligent AI-powered conversational assistants known as chatbots have become extremely useful. However, what if you could combine WhatsApp’s extensive user base—more than 2 billion monthly according to statista—with the effectiveness of a chatbot? You can do just that, so fasten […]
What features are available on WhatsApp Business API for sending marketing or promotional messages?
WhatsApp has become an undeniable giant in the world of communication, boasting over two billion active users worldwide. It’s the platform where friends and family connect, share updates, and stay in touch. But for businesses, WhatsApp presents a powerful opportunity i.e WhatsApp Business API. WhatsApp Business AP Features goes beyond casual chats: it’s a direct […]
10 Reasons Why Your US Business Needs the WhatsApp API Today
Reaching your customers on their preferred platforms is becoming a need rather than a luxury in today’s hyperconnected world. WhatsApp is the undisputed leader among mobile messaging apps in the US. With more than more than 2 billion users, According to the latest Facebook figures, it has an amazing open rate that is far higher than […]
Can We Use the WhatsApp Business API to Collect Customer Feedback or Conduct Surveys?
More than ever, understanding the customer is crucial on today’s competitive business landscape because their feedback is the gold mine that fuels product development, refines marketing strategies and ultimately drives customer satisfaction and loyalty. Still, traditional methods used to get feedback from them such as sending long emails or having impersonal polls have failed capturing […]
WhatsApp API Pricing: What You Need to Know Before You Get
Customers expect convenient, individualised communication channels from the businesses they do business with in this digital age. With more than 2 billion monthly active users globally, WhatsApp has become a potent tool for marketers looking to establish a more personal connection with their audience, according to stats. This is where the WhatsApp Business API comes […]