How Do I Automate Sending Messages on WhatsApp?
In today’s fast-paced world, businesses need to communicate efficiently with their customers, and WhatsApp has become a go-to platform for that. Whether it’s answering queries, sending updates, or sharing promotions, WhatsApp helps brands stay connected. But here’s the catch—manually messaging each customer can quickly become overwhelming. Wouldn’t it be great if you could Automate WhatsApp […]
WhatsApp for Website: Boost Your Customer Support with Real-Time Messaging
Customer expectations have skyrocketed in this digital-first world. Gone are the days of patients waiting by customers for days for a reply from a business. In times of instant gratification, businesses have to meet customers where they are and, more importantly, when they are available. Real-time messaging can be quite instrumental in boosting the experience […]
WhatsApp Business API Cost: Detailed Breakdown & Pricing Guide
Businesses in the present digital age seek new ways to enhance customer communication and make it more engaging, while also increasing operational efficiency. WhatsApp offers an enormous pool of more than 2 billion active users worldwide, helping to facilitate this mission. WhatsApp Business API is a product developed for medium and large enterprises that will […]
WhatsApp Business Will Soon Allow Users To Add Contact Notes: What Is It, How It Works
WhatsApp Business has become an indispensable tool for businesses of all sizes, offering a direct line of communication with customers. But could it soon become even more powerful? Rumour has it that WhatsApp is on the verge of introducing a groundbreaking feature: contact notes. WhatsApp Business Contact Notes could be a game-changer for how businesses […]
WhatsApp Slashes Business Messaging Prices to Compete with SMS, RCS
In a strategic move to retain its dominance in mobile communication, WhatsApp Cuts Business Messaging Prices in several countries, including India. This comes as SMS and Google’s Rich Communication Services (RCS) messaging platform continue to pose a challenge in the business communication landscape. Why the WhatsApp Business Message Price Cut? WhatsApp’s decision to reduce business […]
What are the Best Practices for Using the WhatsApp Business API for Customer Engagement?
Businesses are continuously looking for fresh and creative methods to engage with their clientele in the digital age. As per messaging apps stats by explodingtopics, With over 2 billion active users, WhatsApp is the most popular messaging app in the world and has become an effective tool for building stronger relationships with customers. It’s not […]
10 Reasons Why Your US Business Needs the WhatsApp API Today
Reaching your customers on their preferred platforms is becoming a need rather than a luxury in today’s hyperconnected world. WhatsApp is the undisputed leader among mobile messaging apps in the US. With more than more than 2 billion users, According to the latest Facebook figures, it has an amazing open rate that is far higher than […]
Can We Use the WhatsApp Business API to Collect Customer Feedback or Conduct Surveys?
More than ever, understanding the customer is crucial on today’s competitive business landscape because their feedback is the gold mine that fuels product development, refines marketing strategies and ultimately drives customer satisfaction and loyalty. Still, traditional methods used to get feedback from them such as sending long emails or having impersonal polls have failed capturing […]
WhatsApp API Pricing: What You Need to Know Before You Get
Customers expect convenient, individualised communication channels from the businesses they do business with in this digital age. With more than 2 billion monthly active users globally, WhatsApp has become a potent tool for marketers looking to establish a more personal connection with their audience, according to stats. This is where the WhatsApp Business API comes […]
Step-by-Step Guide: Setting Up and Optimising Your WhatsApp Broadcast List for Maximum Impact
In the rapidly changing world of digital marketing, businesses are constantly looking for new and effective ways to reach their target audience. Businesses are using WhatsApp Marketing to connect with larger audience as it is a widely used platform with lakhs of users. One such tool that has gained popularity is the WhatsApp Broadcast List. […]